1. Purpose and Scope We respect your privacy. We want to inform you of the purposes for which we collect and use Personal Data, the types of Personal Data we collect, the types of third parties to which we may disclose your Personal Data and the purposes for doing so, the rights and choices you have for limiting the use and disclosure of your Personal Data, and how to contact us about our practices concerning Personal Data.
This Privacy Policy applies to the Personal Data of individuals who seek to be, are, or were our customers (“Customers”) or who visit our website (“Site Visitors”), including any Personal Data of individuals collected, used, or disclosed (a) while using our website digitalmentors.com, related websites, campaigns, services, and applications, (b) by telephone, (c) in email, text, and other electronic messages between us; and (c) when you interact with our advertising on third-party websites and services, if such advertising includes links to this policy (our “Content”).
This Privacy Policy does not apply to information collected by us offline, on a website operated by a third party (including our affiliates and subsidiaries), or by a third party, including through an application or content (including advertising) that may link to or be accessible from our website.
This website is owned and operated by: Digital Mentors Group LLC. When we refer to “Company” “we” or “us” in this Privacy Policy, we are referring to Digital Mentors Group LLC.
Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. If you do not agree with our policies and practices, your choice is to not use our Content. By accessing or using our Content, you agree to this Privacy Policy and our Cookie Policy.
1.1. Inquiries or Concerns? We are committed to resolving complaints about our collection and use of your Personal Data. Individuals with inquiries or complaints regarding this policy should first contact us at: support@digitalmentors.com. We will respond to your request to access, update, or delete your information within ten (10) business days. Before we are able to provide you with any information, correct any inaccuracies, or delete any information, however, we may ask you to verify your identity.
1.2. Revisions to this Privacy Policy. We may revise this Privacy Policy to reflect changes in our legal or regulatory obligations or in the manner in which we deal with your Personal Data. It is our policy to post any changes we make to our privacy policy on this page and such changes will be effective from the time they are posted, provided that any material change to why we collect, use, or disclose your Personal Data will not apply to you, where your consent is required to such collection, use or disclosure, until we have obtained your consent to such change.
1.3. Children Under the Age of 13 Our Content is not intended for children under 13 years of age. No one under age 13 may provide Personal Data in our website. We do not knowingly collect Personal Data from children under 13. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under the age of 13. If we learn we have collected Personal Data from a child under 13 without parent consent, we will delete that information. If you believe we might have information from or about a child under 13, please contact us at support@digitalmentors.com
2. Personal Data Collection and Use 2.1. What is Personal Data? For the purposes of this Privacy Policy, Personal Data is information, including Sensitive Data, that is: (i) about an identified or identifiable individual, (ii) received by us, and (iii) recorded in any form. Personal Data does not include anonymous or non-personal information (i.e., information that cannot be associated with or tracked back to a specific individual). “Sensitive Data” means Personal Data specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, sex life, the commission or alleged commission of any offense, any proceedings for any offense committed or alleged to have been committed by the individual or the disposal of such proceedings, or the sentence of any court in such proceedings.
2.2. Personal Data We Collect and How We Collect It We may collect and maintain Personal Data regarding Site Visitors and Customers, including information:
by which you may be personally identified, such as your name, phone number, email address, mailing address, age, date of birth, financial account information (credit or debit card or bank routing information), and social media connectors;
that is about you but individually does not identify you, such as your location, Internet Protocol (“IP”) address, referring URL, web pages visited, time spent on web pages, cookies, Flash cookies, pixel tags, and server logs; and
about your internet connection (including your Internet Service Provider), the equipment you use to access our Content and usage details (including browser type, device identifier, operating system), and the actions you take on our Content (referring and exit page, timestamps, and clickstream data).
We also track and analyze non-identifying and aggregate usage and volume statistical information from our Site Visitors and Customers.
We collect this information:
directly from you when you provide it to us,
automatically as you navigate over time and across our Content or other online services; and
from third parties, for example, our business partners.
2.3. Our purposes in Collecting Personal Data The Personal Data we collect is used and disclosed as is necessary to provide services to you and as reasonably required for our business purposes, including:
To present our Content to you;
To provide you with information or services that you request from us;
To fulfill any other purpose for which you provide it;
To provide you with notices about your account, including expiration and renewal notices;
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
To notify you about changes to our Content or any products or services we offer or provide though it;
To offer you services and promotions you may be interested in;
To allow you to participate in interactive features on our Content;
To resolve disputes with, troubleshoot problems, and enforce our membership agreements;
In any other way we may describe when you provide the information; and
For any other purpose with your consent.
2.4. Types of Third Parties That May Receive Your Personal Data We may disclose Personal Data to the following types of third parties:
Referrals: We share your name and email address with the person or company, if any, who referred you to our website. You have the ability to control referral sharing in your account privacy settings. For EU persons, referral sharing is turned off by default.
Service Providers: We may share Personal Data with our contracted service providers, such as billing or payment processors, traffic tracking and targeted advertising services, and technical providers. Unless described in this Privacy Policy, we do not share, sell, rent, or trade any information with third parties for their promotional purposes.
Successors and Affiliates: We may share Personal Data with our corporate group and affiliates. We may also transfer Personal Data in the event of an audit or business transfer.
Partners: We may share Personal Data collected in connection with your purchase or expression of interest with our partners. We require these third parties to keep Personal Data confidential.
Legal Requirements: It may be necessary to disclose Personal Data to comply with legal obligations, protect rights and safety, or respond to government requests.
We may disclose aggregated, non-identifiable information without restriction.
3. Rights and Choices 3.1. Choice You have the right to control how we use your Personal Data. You can:
Update your account info or request deletion by emailing support@digitalmentors.com;
Opt-out of promotional communications via unsubscribe links or emailing us;
Limit cookie usage through your browser settings.
3.2. EU Persons We comply with GDPR. EU residents have the right to:
Access, correct, and delete their data;
Restrict or object to processing;
Withdraw consent at any time;
File a complaint with an EU Data Protection Authority.
We enter into agreements with third-party processors to ensure adequate protection and allow for remediation of non-compliance.
3.3. Access You have the right to access your Personal Data. Requests may be limited under certain legal or privacy conditions.
3.4. Grievance Procedure You may file a complaint about our practices by emailing support@digitalmentors.com. We will take appropriate steps to address and resolve the concern.
4. Control and Security We implement safeguards to protect your Personal Data. While no system is fully secure, we take reasonable steps to limit unauthorized access and maintain data integrity.
You are responsible for securing your password and access credentials.
4.1. Data Breach If a data breach occurs, we will notify affected individuals and authorities as required by law.
5. Record-Keeping We maintain detailed records regarding our data processing activities and make them available to regulatory authorities upon request.
If you have any questions or concerns, contact us at: support@digitalmentors.com
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